Hatchett Heard of Dexters
The client came to me initially with wifi issues following the installation of a 4G receiver which was intended to improve reception at their New Forest operation.
"We can highly recommend Forest ITC. This week Miles has sorted 2 different laptop issues and has previously assisted us with (greatly) improving our internet access.
Miles is very knowledgeable, very good at what he does and is also easy to talk to and explains everything so you can understand it! Definitely contact him for any IT issue."
Harriet - Home User
"Earlier this year, Miles helped me set up a new laptop, so when my smartphone suddenly began "behaving badly," I knew exactly who to contact. As someone who is not technically minded, I was panicking when I realised I had adware on my device. Miles was fantastic - he knew instantly what to do and exactly which buttons to press. In no time at all, he completely cleared the issue and gave me my phone back.
Thank you so much, Miles! I highly recommend Forest ITC to anyone looking for fast, knowledgeable, and reassuring tech support."
The Borough Café
I met with the owners of The Borough Café to discuss better ways of using the IT tools and systems that were used to run their business. We worked closely together to identify areas where we could simplify and bring together systems to make them simpler to use for staff, and accessible from anywhere if need be. Now the owners can keep an eye on the how the business is running from any location.
"We were introduced to Miles following a recommendation from a fellow member of Hampshire Fare. We have been open for 12 years and during that time have added on different administrative systems which were not working together particularly well. We wanted someone to come in and re-organise the way we were operating. Miles has done a fantastic job providing us with a system which gives us with everything we need and allows us to plan for the future with a clear vision."
New Forest Shortbread
"Miles recently undertook a project for me which I couldn't be happier with. He assessed the way we had been working, which comprised of some personal email accounts, calendars and data storage locations, and then consolidated it all under Google workspace, providing email access and shared storage for me and my team."
He comes highly recommend by me should you need any IT support for your business. He's very friendly, personable, and doesn't confuse you with too much jargon! He's very professional and genuinely wants to help enable you to get the best out of your IT."
ecleclec
ecleclec take classic items from the past and fuses them with modern technology. In this case, a beautiful old factory volt meter was given a new lease of life as a wireless domestic power meter. The owner of Ecleclec and I worked closely together to build a solution that used Bluetooth Low Energy to transmit readings from a current sensor to the analog meter.
"Miles helped me with the programming for an electro-mechanical project. The programming was way beyond my skill set. However, Miles with his patience and ability to understand the problem, was able to integrate his programming with the electronics and electro-mechanics to create a bespoke solution that worked flawlessly."
Deer Care
Deer Care provide strategic deer & woodland management solutions for landowners. The owner of Deer Care was having trouble getting Wi-Fi coverage at his domestic property. The property has with thick stone walls and is in a remote, heavily wooded area. After some investigation and testing, a solution was suggested that would improve the internet connectivity to the house, and provide better overall wi-fi coverage throughout the property.
"Miles is very knowledgeable and resolved my Wi-Fi issue instantly, would definitely recommend."